Multi-phased reinvention for the Osborn, beginning with an interiors master plan, encompassed individual residences and common spaces for multiple levels of care. The updates helped this provider transform outdated interiors and facilities, increase occupancy and resident satisfaction, and ultimately improve their financial standing.
Multi-phased Incremental Updates
Incremental updates to resident apartments in multiple buildings focused primarily on updating kitchen and bathroom spaces to meet consumer expectations and improve accessibility. Recognizing a growing need, the Osborn converted seven one bedroom apartments on the lower level of one of its buildings into a dedicated assisted living memory care neighborhood. Likewise, two smaller apartment units were combined to create a new upscale beauty shop requested by residents. Incremental improvements to dining venues, wellness areas, lobbies, corridors and other common areas have continued as part of the ongoing updates to provide contemporary appeal while maintaining the attention to detail and style befitting this historic community which originally opened in 1908.
Helping to Improve Financial Position
The updated interiors attracted new residents into previously hard-to-market spaces, which in turn enabled the provider to substantially increase occupancy and led to a more attractive investment grade rating. The better investment grade rating generated lower interest rates and substantial savings. The interest expense savings increased the provider’s debt capacity and provided the opportunity to issue new debt to finance additional renovation and repositioning projects.
Photo Credit: Nathan Cox Photography
The first step in implementing a campus-wide master plan was updating first impression spaces in the community center. A porte cochere was added outside, while inside the main lobby the focus has been redirected to social areas with the receptionist desk reconfigured as a concierge-style gesture. The café was reconfigured to create a distinctive bistro experience. The library was re-envisioned as a club room to better support the adjacent multi-purpose room. Stairs leading to lower level activity areas were opened up to draw attention to those spaces where finishes and furnishings were updated to maintain a consistent design aesthetic.
The second phase involved creating new venues and breaking down the scale of the dining experiences, as well as expanding and improving wellness venues. Outdoor connections and sustainable strategies are seamlessly integrated into the design solutions. The underutilized courtyard was transformed into a new campus amenity to create engaging outdoor event spaces to complement and enhance the dining and wellness updates.
Award: Environments for Aging Remodel/Renovation Competition, Finalist
Photo Credit (afters): Larry Lefever Photography and Nathan Cox PhotographyLearn more about Wellness